EasyWhatsApp

Privacy Policy

Last updated: May 2025  |  Remah Digital LLC — Ismailia, Egypt

This Privacy Policy explains how EasyWhatsApp ("we", "our", "us"), operated by Remah Digital LLC, collects, uses, and protects information when you use our platform.

1. Information We Collect

  • Account information — name, email address, phone number, and password when you register.
  • Payment information — billing details processed securely through our payment providers (Tap Payments, XPay). We do not store full card numbers.
  • Contact lists — phone numbers and names you upload or import to send campaigns. You are responsible for having a lawful basis to contact these individuals.
  • Usage data — pages visited, features used, campaign statistics, and device/browser information.
  • Technical data — IP addresses, session identifiers, and log files for security and debugging purposes.

2. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process payments and manage your subscription.
  • To send you transactional emails (account confirmation, invoices, password resets).
  • To detect and prevent abuse, spam, and fraudulent activity.
  • To comply with legal obligations.

We do not sell your personal data to third parties.

3. WhatsApp / Meta

EasyWhatsApp connects to WhatsApp via third-party integrations. Message delivery is subject to WhatsApp's own Terms of Service and Privacy Policy. We are not affiliated with or endorsed by Meta Platforms, Inc.

4. Cookies & Analytics

We use cookies, Google Analytics, Google Tag Manager, and Microsoft Clarity to understand how visitors use our website and to improve performance. See our Cookies Policy for details.

5. Data Retention

We retain your data for as long as your account is active or as required by law. After account deletion, personal data is removed within 90 days unless we are legally required to retain it longer.

6. Data Security

We use industry-standard encryption (TLS/HTTPS) for all data in transit. Passwords are hashed and never stored in plain text. Access to production systems is restricted to authorized personnel only.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time by contacting us through the Contact Us page. You may also request a copy of your data in a portable format.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions, please reach us through the Contact Us page.

Remah Digital LLC — Ismailia, Egypt